Web hosting can be a confusing issue. Commercial hosting can range from free to many hundreds of dollars per month. Most companies provide massive comparison charts listing every single feature that they can think to add to the list, and showing which features are available on each of their different packages. Quite an impressive sight, but not terribly effective when comparing hosting companies or even identifying the few items that are different between that company's plans. Our plans differ by the sizing parameters shown to the right, but your hosting plan will include all of the features needed to support your website design.
How reliable is the web hosting? Will your website be available whenever your customers look for it? How reliable is the email hosting? Can you get to your email anytime, from anywhere? Will your clients and friends be able to get their mail through to you anytime, from anywhere?
We are dedicated to providing reliable web hosting solutions of the highest quality. All of our plans come with a 99.9% uptime guarantee. Our focus is on reliability, uptime, and customer support. Our sites are redundantly hosted at two weather and security hardened professionally managed data centers, so even if one of the data centers suffers a catastrophic failure, the other will take over the load, keeping your site and email available through the recovery.
We offer unlimited email addresses @ your domain for all but our entry-level, small business package, and we offer the ability for our clients to manage their addresses through their own control panel as their staff changes. All of your email messages can, of course, be downloaded to your client computers, but you may also set up forwarders and autoresponders as the need arises.
Flexibility is critical to business clients, especially to the SMB customers experiencing growth or seasonal fluctuations. Of course, while we offer tools for self-maintenance, our customer service department is always available to respond to our clients' requests as well. We also offer web-based email (webmail) so that your employees can access and manage their email on our servers from any internet connected device while traveling, then download it to their computer on their return.
Most small to medium businesses are outsourcing not only their web hosting, but their website management as well. Customer service is critical. They don't want to worry about their website, and only want to hear about it when they want to make changes or when they need to address something specific. That's why they come to us. We will monitor your site and let you know when you need to consider a change, and we will back up our recommendations with site statistics.
A website is never completed. A website that remains static will not draw return visitors. To promote ongoing maintenance, we include free maintenance with all of our hosting plans (for those sites which we manage). If we are managing your website*, any modification within the existing structure of your website will be included in the cost of hosting as long as the hosting contract is in good standing. Structural modifications will, of course, cost extra, but all standard maintenance is included.
*At the request of some of our smaller customers, we have added a lower-cost hosting option which excludes maintenance. We still recommend strongly against allowing your site to become static, but this is an option for smaller business hosting accounts. If you choose hosting without maintenance, any changes will be billed at a rate of $50/hour in half-hour increments.
 |
